I like the "I made a small error" box the best.
I've heard that people, maybe more so women, tend to apologize in professional settings when it wasn't necessary. Since reading that, I catch myself wanting to say things like "Sorry! The correct file is now attached" or "Apologies for the delay."
Living in the gray area between the South and Midwest, it is common to throw in an "ope! sorry!" into verbal speech all the time, even when bumping into an inanimate object. It takes conscious effort for those patterns to not be reflected in written professional correspondence.
It's a tough habit to break, but seeing these kinds of substitutions can help.
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Heidi Wallace EI,P.E.,M.ASCE
P.E.
Tulsa OK
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Original Message:
Sent: 09-01-2020 06:40 PM
From: Danielle Schroeder
Subject: Email Communication Tips?
Through perusing Instagram, I came across the following image titled "E-mail like a Boss" (Ref: DaniDonovan at https://www.instagram.com/p/BxyDCCbheLX/). Especially if you are working from home, email has become increasingly important as you can no longer stop by a co-worker's desk.
My favorite from the photo above is switching from "Just wanted to check in" to "When can I expect an update?" as this is more clear and direct of an email response.
What is your favorite from this list? Or what is your go-to email tip?
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Danielle Schroeder EIT, A.M.ASCE (She/her)
Associate Engineer
Pennoni Associates
Philadelphia PA
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