Great picks, Chris! Saying you don't know when you don't know is super important in my opinion as it shows humbleness an honesty.
Another one I've put into practice since watching the video is to avoid turning the conversation to be about you. Sometimes one can be tempted to switch the subject from him/her to oneself, and I think keeping the focus on the person you are talking to has a lot of value as a listener.
Looking forward to everyone else's responses!
Regards,
Salvador
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Salvador Bentolila P.E., ENV SP, M.ASCE
AECOM
New York NY
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Original Message:
Sent: 07-20-2021 11:05 PM
From: Christopher Seigel
Subject: Ways to have a better conversation
Thanks Salvador!
I think my personal favorite techniques were "asking open-ended questions" and "saying you don't know when you don't know". I think they go hand in hand for asking and answering questions. I also liked "stay out of the weeds" because I too have recognized when meeting someone new, there is value in getting your message or personality across to them rather than getting the exact details of a (non-technical) topic correct.
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Christopher Seigel P.E., M.ASCE
Civil Engineer
Original Message:
Sent: 07-12-2021 09:07 AM
From: Salvador Bentolila
Subject: Ways to have a better conversation
Hello everyone!
I wanted to start this discussion thread on different ways of having a better conversation. Some may easily be distracted or have a hard time focusing for longer period of times, and I think the TED talk below an be super useful. Watch this 11 min video and tell us, what technique number was your favorite and why?
Hope you enjoy it!
10 ways to have a better conversation | Celeste HeadleeYouTube | remove preview |
| 10 ways to have a better conversation | Celeste Headlee | Visit http://TED.com to get our entire library of TED Talks, transcripts, translations, personalized talk recommendations and more.When your job hinges on ho... | View this on YouTube > |
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Regards,
Salvador
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Salvador Bentolila P.E., ENV SP, M.ASCE
AECOM
New York NY
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