This is interesting and it's key of good communication between you, and the clients. So here is what I found out in the internet.
"How to Refocus a Meeting After Someone Interrupts"
https://hbr.org/2015/04/how-to-refocus-a-meeting-after-someone-interruptsPrinciples to Remember
Do:
»Prepare an agenda ahead of time and ask colleagues for their input
»Listen to what the interrupter is saying and validate his points
»Redirect the conversation by restating the purpose of the meeting
For example you can say before the meeting starts that you can pause for them if you had to repeat what you've been said earlier and make it clearer, let them know that it's okay for you to be interrupted or not otherwise you can say you can only answer the other questions after the presentation.
Don't:
»Get upset and emotional about the interruption - stay calm and collected
»Be in a hurry to brush off an interruption - sometimes it's worth probing further to gather more information
»Scold your employee after the meeting - instead pose questions and listen
------------------------------
Llala Chrishaye Ocampo S.M.ASCE
Student
City of General Trias Cavite
------------------------------
Original Message:
Sent: 08-03-2021 10:37 PM
From: Christopher Seigel
Subject: Interruptions/tangent ideas during presentations and meetings
Have you ever been in a meeting (or been presenting something to a group of people) and watched in real time as the intended meeting/presentation subject got replaced by something else?
I am curious if there are any strategies anyone has seen employed to counter (or roll with) situations where a person attending a meeting begins changing the subject or causing enough discussion about a single point of interest to prevent the continuation of what else was supposed to be covered during that timeframe.
I'd love to know if this is a common issue that others have seen or dealt with.
------------------------------
Christopher Seigel P.E., M.ASCE
Civil Engineer
------------------------------