- Dr. Deming's Point 8: "Drive Fear Out of the Workplace."
Deming said a worker, fearful of a manager's reaction,
will provide that manager with any numbers to stay safe.
More on this at: Deming.org
Q. What and how are executives in your org transforming their
individual experts into expert teams. . .not only by name!
Cheers,
Bill
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William M. Hayden Jr., Ph.D., P.E., CMQ/OE, F.ASCE
Buffalo, N.Y.
"It is never too late to be what you might have been." -- George Eliot 1819 - 1880
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