Connecting with the sales team is the goal of every business person or organization. It entails providing proper communication and allowing your team to have access to the business resources. Sometimes you want your team members to crush their quotas, but they are scattered all over the world.
When problems arise, you can't even call your team members to your office for discussion. So how do you achieve your target? Below are a few tips on how you can connect and maintain your connection with your sales team from the remote area;
Implement clear procedures
It is the most effective way of avoiding confusion when connecting with your customers. These processes ensure that your team will achieve its target within the specified period. There are various ways of implementing clear procedures to ensure that you're effectively connecting with your customers. They include processing project templates and fostering accountability.
Processing project tablets need a lot of input from different members. Then, how do you reach out to your team members? A computer USB headset offers the best way of communicating with your team members using your phone. Visit HeadsetPlus.com to learn more about the product and also explore other options.
Be in control of your sales activities
Is it enough to give some directives to your sales team and wait for their output? The answer is simply no. It would be best if you got involved in managing your sales activities. Many team members will contact you during sales activities, and this is the best way to keep connected with them. In this case, you won’t be able to call a meeting in your office and coach your team members on the various issues arising in the market.
You can implement those changes through different processes that include; simplifying CRM adoption, managing outside sales and managing time usage. The more effective your strategies are, the better the connection between you and your team members.
Promoting team engagement
When human contact is not available, team engagement is likely to slip away. It is the best way your team members will work as a team and promote a good working relationship.
Research has shown that employees with better engagements are more productive than others with poor engagements. It reduces frustrations amongst your team members as they have clear information on what their other team members are doing. Through these engagements, you will get to know the team member who works the best and consider them for the next promotion.
Set clear expectations
When people are working from a remote area, it's easy to be misunderstood. And you know the results of it. Right? Allow your team members to be contacted whenever something is not clear to them. It helps you in connecting more with them.
Do not just communicate in an online meeting; follow up to make sure that the expectations are outlined on your website and clear to each team member. If you are using emails, make sure that you sent an exact copy of expectations to each team member to ensure that they won't say they didn't get the information.
Build trust in your team members
Building trust is a process that can only be achieved by people who are connected. It doesn't sound perfect for claiming that you can build trust in your team by only setting a good example. Some of the team members might feel that you are too special. And you know what follows, right?
Deploy communication tools in your business or organization to cater to the smooth transfer of information. Make sure that the channels that you are using take into account the privacy of each team member's information.