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We are within an emerging new sociocultural era of challenges and expectations:
"Close enough" only counts in playing "Horseshoes."
Dr. W. Edwards Deming  addressed this foolish process of doing the same things over and over, each time expecting a different result. Some of his unusually poignant "One-line" insights are for you to dwell on:
"Every system is perfectly designed to get the results it gets."
"It would be better if everyone worked together as a system, with the aim for everybody to win."
"If you can't describe what you are doing as a process, you don't know what you're doing."
"It is not necessary to change. Survival is not mandatory."
"People are entitled to joy in work."
"The merit rating nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, [and] nourishes rivalry and politics. It leaves people bitter, crushed, bruised, battered, desolate, despondent, dejected, feeling inferior, some even depressed, unfit for work for weeks after receipt of rating, unable to comprehend why they are inferior. It is unfair, as it ascribes to the people in a group differences that may be caused totally by the system that they work in."
Our own Mitchell Winkler notes:
"In general, senior staff, executives, and companies need to:
-Mitchell Winkler, P.E., R. Engineer, M. ASCE DEC20
In the Deming method, it is the leader's role to accomplish the organizational transformation and create a thriving and joyful enterprise. But knowing "what to do" is not enough; learning "how to do" makes the difference.
A. Read Deming's Guiding Philosophies:
B. List five (5) of Deming's points that you believe do not apply to the work
of Civil Engineers.
C. List five (5) of Deming's points that you believe do apply to the work
I will NOT add to this initial post until after receiving responses.<o:p></o:p>
"It's amazing what can be accomplished
when no one care who gets the credit."
p.s. Your responses are not due until early next year.
------------------------------William M. Hayden Jr., Ph.D., P.E., CMQ/OE, F.ASCEBuffalo, N.Y."It is never too late to be what you might have been." -- George Eliot 1819 - 1880------------------------------