Stephanie,
A couple of tools that I have found useful in my career have been:
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Toastmasters International - Toastmasters provides regular opportunities to practice speeches, presentation skills, and extemporaneous speaking. The club materials focus on building your skills of organizing your thoughts, being persuasive, etc. There are many local clubs with modest dues, and I have found employers to be supportive, especially if you commit to measure your progress with the milestones that are part of the program. Many engineers could benefit from speaking practice to be more polished in front of management, peers, and clients. In addition to speaking skills, the curriculum also incorporates leadership skills such as evaluating others, giving feedback, facilitating discussions, and more.
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Manager Tools - This site has a large volume of free material, mostly in the form of podcasts. The talks are about 30 minutes to an hour each and cover professional career advice for employees (called Career Tools) and advice for new managers (Manager Tools). Topics range from day to day basics of how to conduct yourself in the workplace, to project management advice, to tips on getting ready to advance your career and get promoted. The Manager Tools podcasts focus on how to communicate with your direct reports, give feedback, successfully hire and retain talent, etc. For more intensive training than just the podcasts, they do have in-person training conferences. The attractive thing about the conferences is that it forces you to actively practice specific skills. At my previous employer some of the managers were receptive to going to conferences and used some of the lower costs programs as office training topics.
I also was in a professional book club that covered some good material such as Crucial Conversations and 5 Dysfunctions of a Team, but I find that the concepts in business books don't really "work" until you have mastered the basics of communication, accountability, and emotional intelligence. That's why I recommend the ideas above.
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Steven Splitek, P.E., PMP
Lakewood, CO
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Original Message:
Sent: 10-13-2017 07:44
From: Stephanie Slocum
Subject: Soft skills and non-technical training
I have been involved in discussions lately discussing the need for better communication/people skills/soft skills among engineers. Do you know of any resources for training of this type for engineers? Does your firm either offer this type of training in-house or otherwise support non-technical training or coaching?
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Stephanie Slocum P.E., M.ASCE
Associate Principal
Hope Furrer Assoc Inc
State College PA
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