Q. "An upcoming question is the following: How do you use a systems approach to your everyday work?"
Well, so it turns out that for 24/7/364 we are part of many systems.
And each of our systems deliver exactly what they designed to do.
i.e., if the results of any one of your systems does not continually deliver what you expect,
you have 3 choices:
- Grumble about it and assign the unwanted results to what others do wrong, or,
- Study the work of Dr. W. Edwards Deming, a portion of which is inserted below.
- Consider the Juran Trilogy.
"It is not necessary to change. Survival is not mandatory."
- W. Edwards Deming
The 14 Points [[1]For points 4 to 14]
- Create a constant purpose toward improvement. [2]
- Plan for quality in the long term.
- Resist reacting with short-term solutions.
- Don't just do the same things better – find better things to do.
- Predict and prepare for future challenges, and always have the goal of getting better.
- Adopt the new philosophy.
- Embrace quality throughout the organization.
- Put your customers' needs first, rather than react to competitive pressure – and design products and services to meet those needs.
- Be prepared for a major change in the way business is done. It's about leading, not simply managing.
- Create your quality vision, and implement it.
- Stop depending on inspections.
- Inspections are costly and unreliable – and they don't improve quality, they merely find a lack of quality.
- Build quality into the process from start to finish.
- Don't just find what you did wrong – eliminate the "wrongs" altogether.
- Use statistical control methods – not physical inspections alone – to prove that the process is working.
Stay Healthy!
Cheers,
Bill
[1] https://www.mindtools.com/pages/article/newSTR_75.htm
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William M. Hayden Jr., Ph.D., P.E., CMQ/OE, F.ASCE
Buffalo, N.Y.
"It is never too late to be what you might have been." -- George Eliot 1819 - 1880
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Original Message:
Sent: 02-05-2020 01:42 PM
From: Dilip Barua
Subject: How do you use a systems approach to your everyday work?
A systems approach is certainly a very useful concept and method that can be applied to many fields.
As I see it in broad outline – a system is conceived as a collection of objects and the interactive processes within it. It is selected for the convenience of description and analysis – as an entity defined by its boundaries through which it interacts with the surroundings. The surroundings can be other systems, or generally the outside relevant processes.
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Dr. Dilip Barua, Ph.D, P.Eng, M. ASCE
Vancouver, BC, Canada
Website: https://widecanvas.weebly.com
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