To the second question. Recruiting is part of the solution, but learning from mistakes and providing for the environment where we only make a mistake once and allow for professional growth is for me a game changer for change makers. Very hard to do in a profession where the standard, specially when it is life safety, is zero defects. It takes leadership to find the mistake, find the source, teach and learn from it and fix it (if possible) and then never have your change maker never make similar mistake again. In some cases, I have educated the game changer, in the case they don't want to learn, I ask them to leave.
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Patrick Balcazar P.E., M.ASCE
Principal
San Diego Project Management P
Luquillo PR
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