No longer can we be technically excellent and adequately execute a project. We now must utilize our emotional intelligence and people skills to create collaborative design and construction teams, communicate effectively, and resolve conflicts easily. This new set of skills is vital to our project success and our success as an industry.
- Recall the basics of Emotional Intelligence, how it is defined, and how it relates to success or failure in the AEC Industry, especially with more collaborative project delivery methods.
- Describe how Emotional Intelligence affects every aspect of your life including mental and physical processes, your interactions with others, and your view of the world.
- Indicate how Emotional Intelligence can be measured and improved and what it takes to improve it.
- Give examples of how to measure your Emotional Intelligence and how you can improve it by analyzing where you are now, where you want to be, and how to get there through detailed development plans, measurement, and accountability.